Centralised Order Taking Solution

For Your Restaurant's Home Delivery and Take-Away Business

Trusted by 40+ restaurant brands across India

Fulfilling more than 50,000 orders each month across 6 cities

Single dashboard to supercharge restaurant's home delivery business

Accept orders from ALL sources on a single dashboard. Print bills directly into existing POS, no manual punching. Request for delivery on a single click. Automated order confirmation and dispatch SMS to customers. Play with CRM and run marketing campaigns.

NomNom Overview

Collate orders from ALL source on to a SINGLE window

Merge orders from all existing phone lines, 3rd party aggregators (Zomato, FoodPanda, Swiggy) as well as website/phone app on to a single screen. No need to answer any phone calls or manage multiple dashboards and tablets.

NomNom Collate

Complete call centre solution for phone orders

Trained order taking teams

Food experts with excellent soft skills, skilled in cross-selling and suggestive-selling techniques to drive up average bill sizes

Great Customer Experience

Customers greeted directly by name. Past numbers, addresses and orders are saved. Teams experienced in customer handling.

Team size auto scale up/down

With your growing business and new outlets, NomNom scales up teams – without you even getting to know about it!

Easy to Use Dashboard for Outlet Managers

Accept/Decline orders on a single click

Accept or reject orders from ALL sources, print KOT and/or bill in POS – ALL on a single click!

Complete customer support

Not just order placing calls, NomNom manages complete customer support – complaints calls, feedbacks, order status calls, enquiry calls and all others!

Increase/reduce delivery time for each order

Increase delivery time in peak hours,  reduce delivery time in lean hours. Even simpler – turn on/ off delivery on a single click!

Real-time inventory sync

Turn off dishes as soon as they go out of stock at the outlet, NomNom team stops taking orders for those dishes in real-time!

Stay on TOP of your business!

Daily metrics, detailed reports, charts, insights, call recordings – everything available at your fingertips!

Actionable Reports, Insights

40+ admin SMS alerts and 24-hour issue resolution system. Receive daily SMS/email reports, play with charts or download excels for analysis!

Your Data Is In Safe Hands!

Do not worry about your confidential metrics and customer data. Its all super safe with our multi-layered firewalls, separate databases and non-disclosure agreements

Listen to Calls In Real Time

Every call is recorded! Live call recordings available at your fingertips – listen, monitor quality and share feedback for continuous improvement!

Works well with ALL major players

NomNom order taking solution works seamlessly with all key players in running a successful home delivery business – Point of Sale (PoS) systems, 3rd Party Aggregators, Online Orders, On Demand Logistics, Marketing solutions and many more!

LimeTray

Print bills directly into the Point of Sale (PoS) with no manual punching. Web orders collated on NomNom dashboard.

The BlueBeans

Restaurant business growth solutions. Social media marketing and creative design.

POSist

Print bills directly into the Point of Sale (PoS) with no manual punching

ShadowFax

On demand logistics. Schedule delivery boy through at a click from NomNom.

Xeno

Run Xeno loyalty program in real-time with NomNom. Customers avail customised offers through NomNom.

Urban Piper

Orders from Urban Piper website and mobile app flow in through NomNom single window dashboard

SparkTech SSPL

Print bills directly into the Point of Sale (PoS) with no manual punching

NOW.Bike

On demand logistics. Schedule delivery boy through at a click from NomNom.

CSAT

Print bills directly into the Point of Sale (PoS) with no manual punching

Opinio

On demand logistics. Schedule delivery boy through at a click from NomNom.

Our Team and Investors

Strong team of young professionals with specialised backgrounds – Bain & Company, Deloitte, McDonald’s, Cafe Coffee Day, IHM, NSIT, SRCC, Amity – leading operations, client relationships and product engineering

Anmol Batra

Co-founder

Engineer from NSIT with two years of consulting experience with Bain & Company, Anmol looks after partnerships, acquisitions and product.

Rajat Goel

Co-founder

Engineer from NSIT with two years of consulting experience with Bain & Company, Rajat looks after operations, client relationships and product.

Cogent eServices

Investor

Led by Abhinav Singh, Gaurav Abrol and Pranjal Kumar, Cogent eServices has decade-old expertise in contact centre operations and is NomNom’s strategic growth partner

Our Location

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